User Experience Training

Want to learn how to create better user experience? Our UX course will introduce you to the methods you need to deliver digital experiences that go beyond simple usability.

You may be looking to improve how you work with your UX teams and external agencies or searching for best practise methods that will help embed the UX process into your workflow or organisation.

This course has been designed by leading UX experts to give you a comprehensive understanding of this fascinating field and to share our approach and expertise.


Course Details:

Whether you're new to UX or already doing facets of it and want to grow your UX skillset, this course will introduce the basic concepts of user experience, providing proven and practical methods for making your website as user friendly as possible.

We'll take you through the key elements of UX from UX Research and strategy to recommended UX tools that are used industry wide by our experts.

All of our instructors are professionals who have been perfecting user experience for a number of years. At the end of this course you can expect to understand the main principles behind successful UX; principles that you can put into practice straight away.

This course includes:

UX overview

  • UX research
  • UX strategy
  • UX/UI design
  • Content strategy
  • Information architecture
  • Visual design
  • Interaction design
  • Usability and accessibility

The UX process

  • Discover, define, design, develop, deliver
  • Waterfall vs Agile vs Lean
  • User needs vs business needs

User research methods

  • Quantitative vs qualitative
  • When to use what
  • Discussion guides

Business research methods

  • Stakeholder interviews
  • Workshops and Co-creation sessions

UX tools and deliverables

  • Expert reviews
  • Competitor benchmarking
  • Personas
  • Storyboards
  • Content audits
  • Journey maps
  • Sitemaps
  • Sketches
  • Wireframes
  • Prototypes

Usability testing

  • Lab, remote and guerrilla
  • Moderated and un-moderated

Design theory

  • Accessibility standards
  • Persuasive design
  • Design patterns
  • Mobile UX

Payment options: All major credit cards (Online) or invoicing


None of these dates work for you? Or would you prefer an on-site training session? Either way, IT People can help. Our tailored training courses are totally flexible and built around you, from location to number of attendees (we even train one-to-one) to how the course is delivered right through to the specific content. Whatever we can do to help with your session, we will do it.

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